Certification Answers

If a lead calls you in response to a voicemail you left, what should you do?

  1. Ask questions about their budget and authority to make sure they’re a qualified lead.
  2. Skip the connect call and transition immediately into an explore call.
  3. Run the connect call as you would have if they had answered the phone when you initially called.
  4. Move the conversation to email to make it more convenient for them.

Correct Answer:

  • Run the connect call as you would have if they had answered the phone when you initially called.

The Inbound Sales Certification covers the basics of an inbound approach to sales. This course is for individual sales reps who are looking for actionable tips to use in their next call or meeting. You’ll learn how to identify new prospects, connect with them, explore their needs, and advise them on a path forward. Identify the best contacts to reach out to. Connect with and earn the attention of your most promising leads. Run sales calls and presentations that drive results.

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