Certification Answers

Which of the following is an example of an ineffective coaching technique that should be avoided?

  1. The sales team has a film review to listen to a sales call a team member ran, and the manager assigns another team member to give critical feedback.
  2. During a pipeline review, the sales manager allows the salespeople to ask each other inspection questions instead of the sales manager asking the questions.
  3. A salesperson is struggling to write a follow-up email, so the sales manager steps in and writes it for them.
  4. During a one-on-one meeting, the sales manager asks the salesperson to choose what skill they want to work on.

Correct Answer:

  • A salesperson is struggling to write a follow-up email, so the sales manager steps in and writes it for them.

Most sales manager are former salespeople who have been promoted. They know how to sell but often don't know how to lead a team. If you're a new sales manager, or thinking about becoming a manager, this certification course is for you! In it, you'll learn how to define your target market, create a scalable sales process, and build training, coaching, hiring, and onboarding programs to help your sales team grow better. Define your sales process and playbook, and communicate it effectively. Build sales training, coaching, and onboarding programs to help your sales team grow better. Develop a sales recruiting and hiring strategy that elevates your team.

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